Tips for Combating Offline Mode: 3 Features Your Restaurant POS Offline Mode Must Have to Keep Business Running
Dining out has become increasingly popular over the past several decades, with nearly 45% of consumers going out to eat multiple times a week. Restaurants must have technology solutions in place to give customers what they expect.
One of the biggest fears that many restaurant owners and managers have is what to do when their technology goes offline. Here are three essential features your restaurant POS offline mode must have to ensure your business stays up and running:
Ability to Accept Card Payments
One of the biggest fears restaurant owners, operators, and managers have is how to process credit card payments when their internet goes down and their POS system goes offline. Don’t fall victim to this fear.
Ensure your restaurant has a POS with an offline mode. This means you can keep taking card payments seamlessly like nothing out of the ordinary is happening. The best part is that your customers won’t even notice an outage and your POS can process the payments once you go back online.
Peer to Peer Function
The basis of any good relationship is communication. The same is true when it comes to your POS system and terminals. The key to their communication, however, is peer-to-peer function, which means that your system can communicate with its components without using the internet.
This key feature is essential for any busy restaurant to ensure that orders make it to the kitchen and are prepared to the specifications your customers expect. Without this essential restaurant POS offline mode function, your servers and wait staff may input an order that never makes it to the kitchen, or is only accessible from the terminal it was entered, which leaves customers and staff wondering what happened to their order.
A Superior Level of Redundancy
Data loss can be detrimental to any business, especially restaurants. Therefore, choosing a POS provider with a superior level of redundancy via localized back-ups for peer-to-peer communication ensure your data isn’t lost and can be accessed when you need it.
Storing data in multiple locations such as a local database, backup file servers, and the cloud helps ensure the data is there when you need it. No matter what happens in your restaurant, if the internet goes down, you need to continue normal operations without a hiccup.
No restaurant owner, operator, or manager wants to deal with an internet outage and the possible headaches that come along with it. However, planning ahead for an outage can help keep operations running as smooth as possible, especially with a restaurant POS offline mode to ensure business stays on track. Make sure you plan ahead for your restaurant so that you aren’t caught off guard when you experience an internet outage.
Contact RPOWER today and discover how a POS that functions offline can ensure you don’t lose out on your valuable sales.