Ireland’s Own is a single-location sports bar in Charleston, SC that operates on a unique business model -- along with 2 golf simulators and a large arcade, the location has two sides: Ireland's Own Irish Pub and Jaegerhaus Pub. With over 28 beers on top and 50 menu items available for order, the operation requires a great degree of coordination to ensure it runs smoothly.
For most restaurants, a point of sale system is the key to efficient restaurant management. It can help streamline nearly every front and back of house process, ensure the two can communicate effectively, and reduce manual inputs that can lead to errors or inefficiencies.
Ireland’s Own is no exception. The 10,000 sq ft. location welcomes thousands of guests each month, so it needed a way to ensure customers’ standards were met, orders were taken and served quickly (especially during peak hours), and payments were processed smoothly. And with over 3,750 transactions per month, there was no room for downtime.
With the help of RPOWER, the restaurant has been able to manage over $200k in monthly revenue while increasing the speed of transactions by 15%, all without a single minute of downtime since the solution was implemented.