Official Press Release
RPOWER POS Launches Native Online Ordering Built for Restaurants
RPOWER Point of Sale today announced the launch of rEats by RPOWER, a native online ordering solution designed to help restaurants increase online sales without adding operational complexity. Built directly into the RPOWER platform and supported by Datacap’s Pay API™ ecommerce integration via the NETePay Hosted™ payments gateway, rEats connects menus, orders, payments, and fulfillment in one system, eliminating the need for separate online ordering tools.
rEats enables restaurants to offer commission-free online ordering while keeping menus, pricing, modifiers, business hours, and inventory updates synchronized with the POS in real time. Orders flow directly into RPOWER, reducing manual processes and helping operators maintain accuracy and efficiency.
"Operators need technology that helps them grow revenue without the complexity of adding multiple platform providers," said Jami Interdonato, President at RPOWER. "rEats gives restaurants a powerful online ordering experience while keeping operations simple and margins intact."
Key benefits of rEats include:
Commission-free online ordering that helps protect restaurant margins.
Native integration with RPOWER, creating a single source of truth for menus and orders.
Real-time menu updates, inventory counts, and 86ing from the POS.
Mobile-first ordering with advanced customization and fast checkout.
Restaurant ownership of guest data for stronger customer relationships and marketing opportunities.
With the tagline **"More Guests. More Orders. One Platform."**, rEats helps restaurants expand their digital reach while simplifying the technology required to support online ordering.
Online Ordering Should Make Restaurants More Profitable, Not More Complicated
Online ordering has become an important part of how guests interact with restaurants. Whether someone is grabbing lunch between meetings, picking up dinner on the way home, or ordering for a group of friends, convenience often plays a major role in deciding where to eat. Restaurants that make ordering simple have another opportunity to capture business from guests who may never walk through the dining room doors that day. For operators, however, offering online ordering hasn't always been as straightforward as it sounds. Many restaurants have had to piece together separate ordering platforms, payment systems, menus, and fulfillment processes just to offer guests a convenient digital experience. What looks simple on the customer's phone can create additional work behind the counter, especially when employees are juggling dine-in guests, phone orders, and online tickets at the same time.
That's the challenge rEats by RPOWER was designed to address. Instead of treating online ordering as another disconnected part of the business, rEats brings it into the RPOWER environment restaurants already use to manage their operations. Menus, pricing, modifiers, orders, and fulfillment stay connected, helping restaurants expand their digital reach without creating an entirely separate workflow for their team. The result is an online ordering solution built around how restaurants actually operate, not simply how customers place orders.
Keep More of What Your Restaurant Earns
One of the biggest frustrations surrounding online ordering has been the cost of accepting digital orders. Third-party marketplaces can help restaurants reach customers, but their commission structures can also affect how much revenue an operator retains from each transaction. For restaurants already balancing food costs, labor expenses, payment processing, and other operational pressures, those fees deserve attention. rEats offers commission-free online ordering, giving restaurants an opportunity to accept orders directly through their own digital ordering experience without the marketplace commissions associated with many third-party services. Payment processing and other applicable service costs may still apply, but removing per-order marketplace commissions can help operators protect more of the value of each sale.
Consider a neighborhood restaurant that already has a loyal customer base. Guests know the menu, love the food, and regularly order takeout. Those customers don't necessarily need a marketplace to discover the restaurant. They simply need a convenient way to order directly. By offering online ordering through rEats, the restaurant can give those guests a straightforward ordering option while maintaining a more direct relationship with the customer. That distinction becomes increasingly important as digital order volume grows. Online ordering shouldn't require restaurants to sacrifice unnecessary portions of their margins simply to offer the convenience guests expect.
One Menu, One Connected Operation
For many operators, the real difficulty with online ordering begins long before an order reaches the kitchen. Menus change, prices are updated, specials rotate, modifiers become more complex, and ingredients or menu items become unavailable throughout the day. When online ordering operates separately from the POS, employees may find themselves updating the same information in multiple places. That creates opportunities for mistakes. A menu item may be available online even though the kitchen has already run out. A price change may be reflected in the restaurant but not on its ordering site. A guest may select a customization that doesn't match how the item is prepared or priced inside the POS.
With rEats, menus, pricing, modifiers, business hours, and item availability are connected directly to RPOWER. Changes made within the POS can be reflected in the online ordering experience, reducing the need to maintain separate versions of the same menu. Real-time updates and 86ing capabilities help restaurants manage availability as conditions change throughout the shift. Imagine a busy pizza restaurant running out of a popular specialty ingredient on Friday night. Instead of relying on an employee to remember to update another ordering platform, the restaurant can manage availability through its connected RPOWER system. That helps reduce the likelihood of accepting orders the kitchen cannot fulfill and protects the guest experience before an issue reaches the pickup counter.
For operators, the value isn't simply having fewer menus to update. It's knowing that the information guests see online is connected to the same system employees rely on inside the restaurant. That consistency helps reduce unnecessary work and gives teams more confidence as online order volume increases.
Make Complex Orders Easier to Capture
Restaurant orders aren't always simple, and online ordering needs to reflect that reality. A burger may have several preparation options, substitutions, add-ons, and dietary preferences. A pizza order might include different toppings on each half, multiple sizes, and specialty instructions. A family ordering dinner may need to customize nearly every item before checkout. A limited online ordering experience can make those interactions frustrating for guests and difficult for employees. When customization options don't accurately reflect the menu, restaurants may end up fielding phone calls, clarifying orders, or correcting mistakes after an order has already been placed.
rEats supports advanced modifiers and menu customization, allowing restaurants to create a digital ordering experience that more closely matches how their menu actually works. Guests can make selections directly while the restaurant maintains greater consistency between online ordering and the POS. This flexibility is especially valuable for concepts where customization is part of the experience, including pizza restaurants, fast-casual concepts, sandwich shops, burger restaurants, and establishments with extensive add-ons or preparation options. The easier it is for guests to order exactly what they want, the less time employees may need to spend interpreting or correcting orders later.
Designed for the Way Guests Order Today
Guests don't always plan their meals while sitting at a computer. They're browsing menus during a lunch break, ordering from the passenger seat on the way home, or deciding what to feed the family while standing in the grocery store. A restaurant's online ordering experience needs to work wherever those decisions happen. rEats is built with a mobile-first ordering experience, giving guests an intuitive way to browse menus, customize selections, and complete checkout from their phones or other devices. The goal is to make the ordering process convenient enough that guests can move from deciding what they want to placing an order without unnecessary friction.
That experience matters because a complicated checkout process can interrupt a purchase just as easily as slow service can interrupt a meal. If guests struggle to navigate a menu, understand customization options, or complete payment, they may abandon the order altogether. By combining mobile-first design with connected menus and secure payment capabilities supported by Datacap's ecommerce technology, rEats gives restaurants another way to deliver the convenience guests expect while keeping the transaction connected to their operation.
More Direct Orders Mean Stronger Guest Relationships
Online ordering isn't only about the transaction. It's also about the relationship between the restaurant and the person placing the order. When customers order through a third-party marketplace, much of the interaction happens within that marketplace's environment. Restaurants may have limited access to customer information or fewer opportunities to build a direct relationship with the people ordering their food. rEats is designed to give restaurants ownership of their guest data, creating opportunities to better understand who is ordering and strengthen customer relationships over time. With appropriate guest permissions and responsible data practices, that information can support future marketing efforts, promotions, and engagement strategies.
Think about a guest who orders takeout from the same restaurant every Friday. That relationship has value beyond the individual order. The restaurant may want to introduce a new menu item, promote a special event, or encourage the guest to explore another part of its business. A direct ordering relationship gives operators more opportunities to build those connections rather than relying entirely on an outside marketplace. Restaurants work hard to earn customer loyalty. Their online ordering technology should help them strengthen those relationships, not create unnecessary distance between the business and its guests.
Built for Restaurants of Different Sizes and Service Styles
Online ordering isn't limited to one type of restaurant. A fast-casual concept may depend on a steady flow of pickup orders throughout lunch. A neighborhood bar may want guests to order food directly for takeout. A family restaurant might see digital demand increase during busy weeknights, while a multi-location concept needs consistency across several stores. The technology supporting those experiences should be flexible enough to accommodate different menus, service models, and operational needs.
Because rEats is built into the RPOWER ecosystem, it gives restaurants an online ordering solution that works alongside the technology supporting their in-house operations. Rather than introducing a completely separate platform for digital sales, operators can bring online orders into the same operational environment. For restaurants with multiple locations, keeping menu information and ordering workflows connected can be particularly valuable as the business grows. The goal is to make digital ordering easier to manage at scale without losing the flexibility individual restaurant concepts need. Whether an operator runs a single neighborhood restaurant or manages several locations, online ordering should support growth without making daily operations unnecessarily complicated.
Online Ordering Is Part of the Bigger Restaurant Experience
A guest may place an order online, but the restaurant still has to prepare it accurately, coordinate timing, and make sure it's ready for fulfillment. That means online ordering cannot be evaluated only by how attractive the website looks or how quickly someone can complete checkout. The entire process matters. With rEats, online orders flow directly into RPOWER, helping reduce manual order entry and keeping digital ordering connected to the restaurant's broader workflow. When online orders and in-house activity are managed through connected technology, employees have fewer disconnected processes competing for their attention.
That becomes particularly valuable during busy periods. Imagine a restaurant handling a full dining room while pickup orders continue arriving. Employees shouldn't have to repeatedly switch between unrelated systems or manually transfer information from one platform to another just to keep orders moving. The value of native integration is that online ordering becomes part of the restaurant's existing technology foundation rather than another operational responsibility layered on top of it.
More Guests. More Orders. One Platform.
Restaurant operators have enough complexity to manage. Adding another way for guests to order should create opportunities, not another set of systems, fees, and disconnected processes to worry about. With rEats by RPOWER, restaurants can offer commission-free online ordering, keep menus and order information connected, support complex customization, and give guests a convenient mobile-first experience. Just as importantly, operators can maintain more control over their digital ordering relationships while bringing online sales into the RPOWER environment they already rely on.
For restaurants looking to grow beyond the dining room, that combination matters. Online ordering can help reach guests when they aren't able to dine in, create more opportunities for direct sales, and make the restaurant more accessible to customers who value convenience. The goal isn't simply to accept more online orders. It's to make those orders work better for the restaurant, its employees, and its guests.
More Guests. More Orders. One Platform.
Discover how rEats by RPOWER can help you reach more guests, protect your margins, and simplify digital ordering with a solution built directly into your POS.